KELLY HALEY

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Name:
Kelly Haley

Employer:
Shadle Park Safeway; Dan Stelzer, Manager

Position:
Courtesy Clerk

Solution:
Dependable, excellent customer service

Job duties:
Bagging, carry out, carts, scooters, spills, go backs, price checks and customer service

Special note:
Kelly received the President's Award at Safeway's employee luncheon on June 26, 2006 for excellence in customer service. He received a 100 percent score from 18 out of 20 "secret shoppers" who evaluated all facets of customer service. Safeway's District Manager, Brian Kingsbury, presented the award. Kelly  received a certificate, a President's pin, and a gift certificate for $300.

Employer comment:
"Kelly is a model employee. He has the best customer service skills of all my employees. I totally appreciate his abilities and I consider him to be as bright as everyone else that works here. His overall job performance is excellent and he has received the President's Award for oustanding customer service. Kelly is enjoyable, sincere, genuine and the customers, and well as his co-workers, value the great job he does."

Kelly's commnets:
"I have worked here for six wonderful years and I love this job. I enjoy the people the most as I am a people person. Having this job has enabled me to buy my own house and live independently. This is what I've always wanted to do."